To secure your dates in your chosen motorhome, you will need to pay a booking deposit. This motorhome deposit is 25% of your total hire cost and is non-refundable.
Upon collection, we charge a £1000 security deposit to a debit or credit card. This is the insurance excess and is refunded to you upon safe return of the motorhome.
You may wish to protect yourself in the event of a 3rd party Road Traffic Collision by reducing this excess to just £350. This is known as a Collision Damage Waiver or CDW. If you have a collision which involves a 3rd party the excess is only £350 if the CDW is taken. The CDW also covers any damage to windscreen and tyres.
Please note that if you have an accident (reverse into a tree) and no 3rd party is involved or you were to spill ink on the furniture, the £1000 excess still applies.
Upon the safe return of the motorhome, and assuming all the contents are still in place and the vehicle is clean and undamaged. If all is in order, your deposit will be returned within 7 days. It may take a few days to reach your bank, but we’ll email you once the deposit has been refunded.