Cancellation policy

  1. All hire cancellations must be in writing to DJ Motorhome Hire, but please call immediately to inform us.
  2. All deposits paid are non-refundable. All monies due and received within 3 weeks of the commencement of hire are non-refundable and you are still liable for any sums not yet paid.
  3. If you cancel with more than 3 weeks notice then the hire cost will be refunded less the deposit paid.
  4. No shows will forfeit the entire hire charge.
  5. DJ Motorhome Hire reserves the right to cancel hire if at the commencement of hire the driver/s licenses are invalid or not according to the conditions set out. In these circumstances the total hire charge will be forfeited. Hirers are strongly advised to insure against unavoidable cancellation.
 
 

Refunds

If you wish to cancel 3 weeks or more before your hire and after all your balance has been paid, then half of your 75% hire cost (the full balance minus 25% non-refundable booking fee) is refundable.

Vouchers

We do have motorhome hire vouchers available if you still wish to hire but at a different date.

Coronavirus Updates

The Lastest updates

Our Stoke Golding site has reopened and we have introduced strict measures to ensure the safety of all our clients and staff.

 
  • Our policy will adapt to the latest government and NHS guidelines

  • Strict social distancing measures are in place and need to be adhered to

  • Hand sanitiser is available at all points of entry and should be used regularly

  • Masks to be worn at all times on the site, whether inside or out.

  • Viewings of the motorhomes are by appointment only – contact us on +441455 560508

  • Once a motorhome is cleaned it will be subjected to anti-viral preparation then sealed shut ready for its next adventure